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-- Please contact us BEFORE sending or delivering your fiber to ensure we have the room to store your fiber.

-- Orders are expected to be placed as soon as possible after fiber is delivered to us.

Instructions for the Customer: Packaging and Shipping:

-- Please understand that if you do not make storage arrangements with us prior to sending your fiber, we may have to send it back to you (at your expense) or refuse delivery, if we do not have enough room. Also, refer to Storage Fees

-- Place prepared fleece in plastic bag(s) and remove all air possible from the bag before placing in box(es).

-- Fill out and place the completed copy of the form located at Sender Details  inside EACH box in the event they separate in transport.

-- Number each box on the outside for easy accountability (i.e. 1 of 3, 2 of 3, etc.)

-- Putting the fiber in a vacuum bag or packing it tightly in large bags may help to reduce volume during shipping, however, once we open the bag the fiber expands considerably taking up more storage space, employee time, and resources. This may result in extra costs if it requires extra time of an employee to repackage large amounts of fiber.

-- It is up to the customer to find the best method of shipping. We routinely receive packages from UPS, FedEx, and USPS.

Ship to:

When sending through the USPS:         P.O. Box 115, Paint Rock, TX 76866
If using UPS or FedEx:                          141 S. Roberts, Hwy 83, Paint Rock, TX 76866

General Shipping Information:

- Packages up to eight (8) feet in length will be shipped by UPS Ground unless otherwise instructed.

- Packages nine (9) feet long will be shipped by FedEx Ground.

- Packages OVER nine (9) feet can only be shipped by Freight

- We will obtain 2 or 3 quotes from different freight carriers.

- It may be to the customer's advantage to also check rates once dimensions and weight are provided.

Contact Renee Farmer at (325)732-4370 or paintrockrugs@gmail.com .



              ® All Rights Reserved: Ingrid's Custom Hand Woven, Inc.            Last updated:    03/01/2018